CAO Intake Form Translate this page: OSB Intake and Client Assistance Office (CAO) Ethics Complaint Form CAO Intake Please Note: This process is NOT confidential All materials received by the bar are considered public record. A copy of your complaint will be provided to the OSB member and is available to anyone making a public records request. Keep this in mind as you decide what personal information to disclose. Individuals who make bar complaints are subject to the protections in ORS 9.357. For more information regarding our public records policies visit our public records portal. If you are human, leave this field blank. Start Here Δ